Does Hotels.com allow AI agents?

Dispute this

Expedia Group terms ban automated means to 'access, monitor or copy… for any purpose'. Hotels.com's own terms page was rate-limited (429).

Our testing

Report-only: we cite public reports and never test agents here

What the site's own pages say

Each line links to the page it comes from. Lines marked as crawler rules come from the site's robots.txt and tell automated crawlers what not to fetch; they are not legal terms.

• user-agent: *
  #hotel
  disallow: /Hotel-Search
  disallow: /hotel-search
  disallow: /search?

  Official source Source as of 2026-10-20 Crawler rule in the site's robots.txt: it tells automated crawlers what not to fetch. It is not a legal ban.

• Checkout and booking confirmation paths are disallowed for all crawlers, including AI crawlers

  Official source Source as of 2026-10-20 Crawler rule in the site's robots.txt: it tells automated crawlers what not to fetch. It is not a legal ban.

• user-agent: OAI-SearchBot
  user-agent: ChatGPT-User
  user-agent: PerplexityBot
  user-agent: Perplexity-User
  user-agent: Claude-User
  user-agent: Claude-SearchBot
  allow: /

  Official source Source as of 2026-10-20 Crawler rule in the site's robots.txt: it tells automated crawlers what not to fetch. It is not a legal ban.

• In a Hotels.com robots.txt group that opens with allow: /, the listed lines disallow /p/home, /*/p/home, /*/auth/, /*/sso/, /account and /api/account. Crawler instructions, not legal terms.

  Official source Source as of 2026-10-20 Crawler rule in the site's robots.txt: it tells automated crawlers what not to fetch. It is not a legal ban.

• SemrushBot fully disallowed

  Official source Source as of 2026-10-20 Crawler rule in the site's robots.txt: it tells automated crawlers what not to fetch. It is not a legal ban.

Sources

• Expedia Group Terms of Use Not verified, retrieved 2026-10-14